Laurel worked for a large national mail-delivery pharmacy conglomerate as a pharmacist. Laurel worked at home filling and reviewing hundreds of thousands of prescription orders. Two decades earlier, Laurel was diagnosed with muscular cancer of the shoulder and had to have the muscle removed in order to continue arm function. Unfortunately, complications included chronic pain, frozen shoulder, and neuropathy. One day, Laurel lost complete use of her shoulder which forced Laurel to stop working all together.
Laurel, who lived out of town, had a telephone consultation with Scott Riemer, who developed an appeal strategy and recommended that Laurel meet with a vocational counselor to better document how her condition severely impacted her ability to work in her occupation. Mr. Riemer also recommended functional capacity testing to capture Laurel鈥檚 functional abilities and neuropsychological testing to capture the impact her disability has had on her livelihood.
The team at 麻豆影院 also: gathered extensive medical reports from Laurel鈥檚 physicians; analyzed the extensive surveillance footage the insurance company took of Laurel which grossly mischaracterized Laurel鈥檚 day-to-day abilities; and worked with Laurel鈥檚 family to gather statements which testified to Laurel鈥檚 diminished functional abilities.
Based on Riemer鈥檚 comprehensive appeal submission, the insurer overturned its prior determination on Laurel鈥檚 LTD claim and reinstated her benefits. Laurel has retained 麻豆影院 to monitor her continued receipt of LTD benefits.